NS&I explains after man tracks down long-lost Premium Bonds and is ‘surprised’ | Personal Finance | Finance
A man who found some old Premium Bonds his mum bought for him as a child reached out to provider NS&I for help about how to check his winnings.
His mum purchased the Bonds over 50 years ago in 1973, when he was around four years old, but she had forgotten about them until her son happened to come across them.
The man contacted NS&I over X, formerly known as X, to ask how to check for any prizes related to the Bonds.
The provider asked if the man had found out his holder’s number or if the Bonds had serial numbers.
He replied to say he had a holder’s number and two ‘5BL’ numbers.
NS&I then referred him to the prize checker tool on the group’s website, adding: “You can scroll to view the last six months and any unclaimed prizes going back to when the Bonds were first bought after entering the holder’s number.”
The man responded: “I have the app and checked the last six months, it also says no unclaimed prizes which I’d be surprised at after 51 years. How could I check if a prize had been claimed?”
The savings giant said he would need to write a letter to the group to get a full prize break down for his account.
To request a full prize break down on your account we’ll need you to please write to us at NS&I, Sunderland SR43 2SB, referring him to this webpage with information about how to write the letter.
When sending a letter to NS&I, you should include personal details such as your name, address and date of birth.
Other details to include are your NS&I number, holder’s or customer number, account number, Bond numbers, or certificate numbers, if you know these details.
These reference numbers can be found on your Bond records, certificates of investment or on other letters from NS&I.
You should also include details of any NS&I accounts or investments you hold, the approximate start date when you started to have them, and the amount you hold.
You will also need to include your signature as NS&I cannot disclose or change any personal details wihout the account holder’s signature.
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